Converseon Wins 2019 AI Breakthrough Award for Best Overall Firm for Natural Language Processing

Rob Key

Rob Key

NEW YORK, July 11, 2019Converseon, the leading AI-powered NLP technology and consulting firm, today announced it was named a winner of the 2019 AI Breakthrough Awards as best overall Natural Language Processing (“NLP”) firm for its Conversus.AI platform and associated solutions. Conversus.AI is the leading auto Machine Learning as a Service Platform (MLaaS) specifically designed for unstructured social and related voice of customer data.

Conversus.AI allows even non-data scientists to rapidly build, validate and deploy sophisticated NLP models to separate meaning signals from the noise of these important data sets for uses that include brand tracking, market research, customer experience, customer satisfaction, and advanced analytics. The platform includes programmatic integrations with a range of ecosystem partners such as social listening, management, and business intelligence platforms to allow the use of these models in clients’ preferred environments. Multiple third-party studies have shown models produced by Conversus.AI generally outperform humans for accuracy and consistency. Conversus is the result of over eleven years of machine learning experience and development by Converseon.

“Conversus is rapidly becoming the key platform for brands looking for accuracy, precision, insight, and action from their social and voice of customer data that they can trust and mainstream with confidence,” said Rob Key [pictured], CEO of Converseon. “While this massive, valuable unstructured data set is growing at an exponential rate, studies show that most organizations are only processing a small portion of it due to its complexity. Conversus, together with our partner ecosystem, is enabling customer-centric organizations to finally tap into the deep and meaningful insights embedded in the data.” More...