Havas Opens Center for AI in Customer Experience

Yannick Bolloré

Yannick Bolloré

May 29, 2018 - Posted at MrWeb News Online: Marcoms giant Havas Group has opened an innovation centre for artificial intelligence and its applications for customer experience, in Montréal, Canada.

The center will focus on the monitoring of customer journeys at scale, to help create a predictive and automated user experience. 

The new centre is part of a larger global initiative known as Havas X, developing Havas' expertise in new technologies and disruptive solutions. 

Yannick Bolloré [pictured], CEO Havas Group and Chairman of Vivendi, says the city was uniquely qualified to host the centre: 'Our Group has deep roots in Montréal. The city is a nerve centre for innovation and an AI hotbed, making Havas Montréal the ideal agency to provide full-service support in the development of AI-based solutions for brands'. More...