Orange reveals the results of the second edition of the Observatory of digital uses entrusted to Opinion Way


In partnership with Opinion Way, Orange created the Observatory in 2018 to gain a better understanding of the French population's connected practices and to compare them with other countries.

An observatory on an unprecedented scale

This survey, entrusted to Opinion Way, is the biggest of its kind, with over 11,800 respondents in nine  countries across the globe. In all the countries covered by the study, most users of digital technology say they are now unable to live without their smartphone (60 % on average). Conversely, social networks seem to be increasingly irrelevant: 75 % of French and Spanish digital users could do without them and 82 % of Americans say the same thing.

This year, Orange chose to focus on topics at the heart of concerns related to this profound transformation: trust, dependency and disconnection, e-inclusion, citizenship and environmental impacts. More…