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Marketing Effectiveness, Market Research Bianca Mac Donald Marketing Effectiveness, Market Research Bianca Mac Donald

The secrets to unlocking an outcomes-obsessed culture in your organization

Most marketers today say they realize that brand marketing and performance marketing can’t operate in silos. But, in practice, too many of them seem hooked on the instant gratification of performance marketing, despite mounds of academic research and brand testimonials suggesting the returns can be misleading.

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Digitization, Insights & Analytics Bianca Mac Donald Digitization, Insights & Analytics Bianca Mac Donald

The pull of WeChat personalization: lessons western marketers should learn from China's superapp

Since leaving China a year ago, one of the pleasures I miss most is WeChat, China’s celebrated superapp. As a user, I miss the level of control over experiences WeChat granted me, nearly ad-free interactions with people in my community and engagements with brands and services that put me in charge.

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Artificial Intelligence, Creativity Bianca Mac Donald Artificial Intelligence, Creativity Bianca Mac Donald

A Conversation With Accenture Song’s Jatinder Singh On The Necessary Brand Alchemy Required For Organizational Success Today

Data-led creativity has been discussed for years but is reaching a critical inflection point. There is a necessary type of brand alchemy required today that strikes the right balance of creativity, technology, and data, without the sacrifice of humanity.

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